Spice Jet

COVID 19 - Terms & Conditions

Updated on 14/8/20

Waiver for Date Change:

• Spice Jet offers the option of Credit Shell.
• Credit Shell is a form of credit note which can be used to make a new booking as well as to book ancillary products with SpiceJet for the same passenger (s) for future travel.
• For bookings cancelled between 25th March, 2020 to 3rd May, 2020 credit shell can be used for travel on or before 28th February, 2021 and for bookings cancelled between 4th May,2020 to 31st May,2020 credit shell can be used for travel on or before 31st March, 2021.

Cancellations & Refunds:

Domestic Flight:

As per the recent DGCA guidelines for refunds, all new bookings made between 25th March’20 and 14th April’20 for travel date between 25th March’2020 and 3rd May’2020 are eligible for a full refund.

International Flight:

Passengers who had booked themselves for travel from 25th March, 2020 till 31st August, 2020 the bookings have been automatically cancelled with zero cancellation fee and a credit shell has been created for the same

Please visit the Spice Jet website https://www.spicejet.com/CoronaVirusTravelRestrictions.aspx for further updates.

Source: SpiceJet Website