Malaysian Airways

COVID 19 - Terms & Conditions

Updated on 15/8/20

Waiver for Date Change:

• Tickets purchased on or before 30 June 2020 for travel this year, will now be valid for rebookings by 31 December 2020 for travel by 30 June 2021.
• Additionally, customers will be able to make unlimited changes to travel dates as well as flexibility to change to a new travel destination with the change fee waived.
• Unlimited changes are permitted and all change fees will be waived. However, a fare difference will apply if the fare for your new travel date is higher than the original ticket fare purchased. Fares will be reassessed at the time of your rebooking.

Cancellations & Refunds:

In the event you opt to cancel your tickets, we will waive the cancellation fee for partially used and totally unused tickets. This applies for all type of tickets. A travel voucher will be issued for your next travel to be booked by 31 December 2020 and to be completed by 30 June 2021.

Please visit the Malaysian Airways website https://www.malaysiaairlines.com/my/en/advisory/booking-and-travel-flexibility.html for further updates.

Source: Malaysian Airlines Website