Travel Voucher

Updated on 17 Aug 20

What is a Travel Voucher?

Once your flight is cancelled majority of the airlines are providing you 2 options

• Refund 
• Travel Voucher

However airlines are promoting the Voucher system. Different airlines have different terminologies. Some call it a Credit shell, some say Credit Amount while some call it Flight Credit. But the underlying concept for all the terminologies remain the same..i.e you get a credit for the entire amount you have paid for the ticket which can be utilized adhering to some pre-determined terms & conditions.  So basically you can treat it as your credit card which you can use when the right time comes

Please find below the Pros & Cons for Voucher:

Pros:

• Generally valid for a period of one year from DOI. Certain airlines do consider an extension of validity if not used in the time frame. Some airlines are providing validity of 2 years without any extension.
• Can be used for any sector (not necessary the same sector that your ticket was booked)
• Majority of airlines give you the flexibility of using it on multiple occasions. This means you can split up the amount and use It at two different occasions
• Many airlines are also allowing to use this credit for other ancillary services provided by the airlines and not only for purchasing the ticket.
• Some airlines reward you with bonus for opting this and some allow you to even transfer it to any other passenger

Cons:

• Non refundable
• There is a chance that you may not be able to use the entire amount or may not be able to use it at all
• If you don’t utilize the voucher, then you may stand a risk of not being able to claim it through your travel insurance as well.
• There’s no liquidity as cash

Points passenger needs to consider while claiming Voucher:

• If you have taken travel insurance then again there are chances that certain insurance doesn’t cover you against vouchers.
• Expiry of voucher & what happens after the expiry
• Reconfirm the validity of the voucher. Request for the exact date till when it will be valid (& don’t go for one year from DOI or any other general condition)
• If its refundable or not
• If the entire amount could be utilized or is there a chance a part of it could be forfeited? 

Please find below individual airline policies for issuing the travel voucher. The booking window for issuing these vouchers needs to be checked with respective airline as it keeps updating every now and then based on how the situation is progressing.